Customer Support

For any questions or problems with the game, please leave a comment here. We will response as soon as possible. Thanks!

New pilots, check out tutorial video below:


1,018 thoughts on “Customer Support

  1. How can I get a refund? I tried the game and it gave me the option to get a refund but I must have pressed the wrong button. It doesn’t run properly on my Samsung Galaxy S20 plus… the glider has an endless ground run and can’t be landed. Sometimes it even rolls backwards. It’s a shame you don’t update it for 2022 because it has potential to be a great simulation. Thanks!

    • Sorry, I spoke to soon… adjusting the control sensitivity and learning to calibrate in flight (especially when in a death dive) made all the difference. So in fact it’s an excellent simulation for a $6.95 mobile app! It still would be great if you updated it, but the flying is really quite acurate. Winch launch to 1500 ft, find thermal and ridge lift to 15,000 ft, perform some stalls, spins and recoveries, loops and wingovers, and then circuit and touchdown at the airport on two points. Speed control and coordination are the key just like real life, and the gliders all have different characteristics. Refund no longer required. Thanks!

  2. I use to see other pilots on line all the time. It’s now been quite a while since I’ve seen anyone.

    Has this feature stopped working?

  3. I had bought this in the past as well , it disappeared when I wanted to reload it and now it doesn’t recognize my previous purchase?

  4. Where can I get xtreme soaring , the original games ? I had to reset my device and I cannot reinstall it from play store. I bought the full version some time ago but it seems to have disappeared.

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